Support

How do I contact MASSO support?

MASSO support can be contacted either via email or via the MASSO support portal





What can MASSO support help with?



Do you offer phone support?

As we have clients in all parts of the world, we are unable to offer phone support. Further by using the MASSO support portal or email allows for a record of questions and the answers to be available to members of the MASSO support team to follow up on and refer back to at a future date. It also eliminates issues of international time zones and assists with language barriers through the use of translation.





What is the MASSO Support Portal?




Using the MASSO Support Portal





Reporting a Problem