MASSO Touch & G3 User Password Reset

If you have lost the User level password but still know Admin password you can use the User password reset feature.

• Press F1 to go to the F1 screen
• Enter the Admin Password.
• Select User Account
• Press Reset Password
• Press Save
• The User password is not set to the default of HTG.

The Admin password is not changed and you can set a new User password.

MASSO Touch & G3 Admin Password Display

If you have lost the Admin password you can can download Password Display software from your myWorkshop portal.

Log into myWORKSHOP and download the Password Display software and a copy of the software you are currently running on MASSO if you don't already have it.

• Copy the Password Display software into the MASSO directory of your flash drive along with the current software version you are running on your MASSO.
• Restart MASSO and immediately press the F1 key multiple times or tap the screen of MASSO Touch until the software load screen appears
• Select the Password Display Software v1.02 and install.
• Press ESC once the install process is complete.
• This will display both your User and Admin Passwords on screen.
• Note these down as you will need these to log in later.
• Restart MASSO pressing the F1 key multiple times until the software load screen appears
• Select the MASSO software you are running on your MASSO and install.
• Press ESC once the install process is complete.
• MASSO will start and you can now login using the passwords you noted down from earlier.