Linking DTHC

DTHC Linking

These instructions are for Distributors wanting to:

  1. Link their DTHC device to a Controller
  2. Add a DTHC device to a customer order



How to Link DTHC Device to Controller

NOTE - Please note that Distributors wanting to link the DTHC device to a Controller - once it is linked, it requires to be sold as a package.

Once Distributor is logged in they should do the following to manage and link their DTHC device.


  • Select Devices from the top menu bar and then click Add-on Devices menu from the left side bar.
  • This would show a list of DTHC serial numbers
  • Select Link now to link a DTHC to a controller as indicated in the image below.





  • This will open a popup from right side of screen, where in you provide the MASSO serial to link and press "Link Now" button



WARNING: Please be careful as once the DTHC module is linked, it cannot be unlinked.

  • There will be a pop up window saying “The assignment once done, cannot be revoked. Are you sure you want to continue?” Meaning once the DTHC module is linked, it cannot be unlinked.
  • Select Yes to link.




  • Once linked there will be a pop up saying “Linking successful”



  • Once the add-on device has been linked, the serial number should appear under
  • Controller Mapped for the DTHC serial number you have linked it to.



  • You can now download the software for the controller and it will include the DTHC software add-on.





How to Add DTHC device to Customer Order


Note: if a DTHC device is already linked to a controller, then just add the controller to the order and the DTHC will be added automatically to Add-on.

The following instructions are for Distributors who sell Controllers and DTHC devices and shows how to add a DTHC device to a customer order.


  • Select Orders from top menu bar and then click Customer Orders from the left side navigation bar.
  • Click "New Order" button as indicated in the image below.




  • Select Consignee details
  • Add customer name in Select Customer
  • Select a Billing Address from options available once you will select a customer
  • Select a Shipping Address from options available once you will select a customer
  • Type in reference order number in Reference Order no.
  • Then click on "Add-ons" tab.



  • Click Add-on button


  • This will open a popup on right side of screen. There Select Add-on type from the drop menu = DTHC and then add the DTHC serial number that is to be sold to customer.
  • Then click "Add Devices" button



  • Select Save button at the bottom of the screen. This will Save the order.




  • The add-on order is now complete.